Trainee Field Service Engineer

Rope Access Job in Ipswich

Job Details

  • Apply Now
  • Date posted: Apr 11, 2019
  • Location: Ipswich

Trainee Field Service Engineer – Spider are currently advertising on behalf of one of the UK’s leading suppliers of high-performance technology products and services for public space locations in the UK and overseas. Due to continued success they are currently now looking for a Trainee Field Service Engineer to join their busy service team in Woodbridge, Suffolk.

As a Trainee Field Service Engineer this is a varied role and will require the individual to be adaptive, duties will include:

  • Installation of new hardware i.e. free-standing kiosk’s, security antennas, vending machines & People Counters etc. (this does involve chasing floors and drill through walls etc.)
  • Replacement of faulty hardware (PC’s, coin acceptors to barcode scanners etc.)
  • Installing software on customers PC’s
  • Fault finding with hardware and software
  • Working at height off ladders/Scaffolding (time to time)
  • You will be required to stay away from home from time to time as this role covers UK & Ireland and is a customer faced role
  • Provide staff training
  • Keeping online ticket logs updated after each site visit.
  • Maintain vehicle stock
  • Attending the office to aid with work in production or Customer Support on an ad-hock basis if required

Skills and Attributes include:

  • Willing to learn and have a ‘can do attitude’ as this position requires a varied skill set.
  • Understanding & working with Windows 7 & 10 and Installation of software applications
  • Understanding of how a network works at a very basic level
  • Ability to use power tools such as drills and floor chasers for installing equipment (first fix to commission)
  • Good customer facing and communication skills
  • Valid CSCS Card (not essential)
  • Driving licence

A competitive salary is on offer depending on experience. You will be provided with a company vehicle along with a fuel card (when competent to attend customer’s sites on your own), a company laptop, hand tools, uniform, 20 days holiday + bank holidays, company pension scheme (5%). Please note that all positions within this company are dependent on a DBS check (Disclosure & Barring Service) once shortlisted.

This vacancy is being advertised and handled by Spider. The regions Fixed Fee Web Recruiter and Online Job Advertiser. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond.

Additional keywords: field service engineer, IT engineer, installing software, fault finding

By applying for this role, you give permission for Spider to submit your personal information contained within your CV or any other relevant information provided for the prospective employer to review your application for the specific role applied for. Spider Web Recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.


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